For more than 25 years, Fox IT has helped clients better control and manage their IT infrastructure and improve their overall IT service delivery. Fox IT takes a pragmatic, results-oriented approach applying over 500 man years of knowledge of how people, process and technology improve IT Operations.
Covering the whole service management lifecycle we begin by understanding your key business objectives with foxMAPS™ assessments and foxROI™. We then define your processes around our unique best practice accelerator, foxPRISM™. Once documented we can then see which can be automated using foxFLOW™. The result is a lifecycle approach with end-to-end process stream accountability that’s delivered in 50% less time than using manual consultants.
In delivering engagements Fox IT:
- Deploy our unique accelerators decreasing transformation adoption time.
- Tailor engagements to address key business concerns and objectives and link to IT operations.
- Draw upon our 250 impartial engagements annually across a wide range of industries.
- Incorporates ITIL, ISO 20000 and other framework Best Practices.
Read examples of how Fox IT has helped clients.
Business & Service Strategy Alignment
For Service Providers to maximise the effectiveness of the Services, it is essential that the Service Strategy is aligned to the Business strategy...
Multi-Vendor Supplier Management
Working in the Multi-Vendor model is more than just supplier management, when done well it brings real, significant, and long term benefit to those who do it...
ITIL®
The IT Infrastructure Library (ITIL®) is the only comprehensive framework for best practice IT Service Management in the world, and it is used by thousands of organisations around the world...
COBIT
IT Governance continues to feature highly on the agenda within many organisations as Corporate Governance increasingly realises that IT touches every area of the organisation and contributes as an essential enabler of future business opportunities...
Self Assessment Tool
The Online Self-Assessment provides a brief introduction to each of the ITIL processes, and a baseline for an organisation's process maturity...
ISO/IEC 20000
ISO20000 specifies a set of inter-related management processes and is based heavily upon the IT Infrastructure Library (ITIL) framework. ISO20000 differs only in minor ways from BS15000...
