Introduction to Enterprise Risk Management

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Overview

1-day single organisation course with optional practical workshop on day 2.

Today's organisations strongly demand the delivery of quality IT Services to underpin their business processes. In order to ensure that the processes and Services provided are robust enough to meet business demand, IT needs to be increasingly proactive in identifying, understanding and managing the everyday risks that are present in the operational environment.

This course provides an introduction to Enterprise and Operational Risk Management and the benefits that can be realised through implementing Risk management processes and building a risk aware culture. The course is based on best practice guidelines for the Management of Risk.

This package includes an initial day of training in Risk Management, followed by an optional second day during which a facilitated workshop is run in order to allow staff to put the techniques they have learnt into practice. It provides practical guidance on the use of Risk Management within an IT environment, to enable the delivery of more robust IT processes and services.

Objectives

The Introduction to Enterprise Risk Management course provides an opportunity to learn, discuss and try out Risk Management techniques, with an emphasis on Operational Risk.

Who should attend?

IT practitioners wanting to learn about Enterprise and Operational Risk Management and how it could benefit their organisations.

Structure

The first day is based on a number of modules that explain the Enterprise and Operational Risk Management process and then describe each process step in more detail. Interspersed within the content are a number of practical sessions that enable attendees to put the theory into practice.

The optional second day is run as a facilitated workshop with experienced Fox IT consultants assisting attendees to use Operational Risk Management to identify and analyse the risks that could potentially impact their day-to-day operations.

Further training and workshop sessions can be added to the package depending on the size of the organisation.

Content

Topics covered include:

• What is Risk and what are the benefits of performing Risk Management
• What is Enterprise Risk Management and who should be performing it
• Overview of the Operational Risk Management process
• Risk Identification and Description
• Risk Analysis and Estimation
• Planning Risk Mitigation Actions
• Tracking and Monitoring Risks
• Taking action to Control Risk
• Practical Tips for putting Operational Risk Management into Action
• Using Operational Risk Management in conjunction with ITIL® Service Management and other IT processes

Documentation

Comprehensive course documentation is provided.