Fox IT extends worldwide Service Management Partner network to Chile
Woking - 27 Oct 2010
- On 27th October 2010, the 1st South-American Conference of Strategic Management Services “Evolve” took place, organized by ORCI Latam.
- At this event, business relationship between Fox IT and ORCI Latam were settled to deliver a complete and integrated range of world class IT Service Management services, covering ITIL® ISO/IEC20000 and COBIT.
According to World Economic Forum’s (WEF) Ranking of IT, Chile is the Latin-American leader on Information Technologies, ranking at No40 worldwide (out of 133 measured), surpassing even Mexico, Brazil and Italy. In this regard, Vernon Lloyd (International Client Director, Fox IT), said that “Chile is at the forefront of technology in the region and now is the time to expand and use the best practice guidance for managing IT services”. The executive, with nearly 30 years of experience in the field, participated in the 1st South-American Conference of Strategic Management Services “Evolve”. This event brought together several experts, who analyzed the main problems in the management of services and solutions, in order to adopt “best practices”, according to the context in which different organizations live in each region. “The companies have now recognized the need for consistency in their processes by focusing on the way people interact with them. Therefore, the current trend is to understand the corporate culture and focus on behavior change”, says Judit Laguardia, ORCI Latam’s CEO. She also adds, “IT investments have increased by 4% so far in 2010, making Latin America into a great opportunity for the Information Technology industry”.
She also says, “Through our agreement with Fox IT, we are able to continue our commitment to deliver a complete and integrated range of world class IT Service Management services, covering ITIL® ISO/IEC20000 and COBIT, thus enabling organizations to maximize the business potential from their IT Investments, through the deployment of Industry accredited and business aligned best practice frameworks and standards. With this partnership, we are able to extend our world class IT Service Management offerings from education and consulting to Chile and others countries in South America”.
About Fox IT
Fox IT, with headquarters in Woking, UK, is the leading specialist supplier of IT Service Management consulting and training services, with a loyal Client base of over 500 organisation and permanently employed delivery team of over 50 Service Management professionals. As the longest training supplier of ITIL based courses, Fox IT has trained over 100,000 delegates in over 50 different countries and 15 languages, with pass rates consistently above the global averages. Reinforced through best of breed assessment and implementation services, based on proven and practical experience, Fox IT is able to translate education into successful Continual Service Improvement Programmes, enabling IT to deliver benefits to the core business faster and cheaper. A recognised leader in the International Service Management community, Fox IT has been involved with the advancement and practical application of Service Management best practice since 1981 and has been instrumental in the development of ITIL® and ISO/IEC20000 since their inception.
About ORCI Latam
ORCI Latam is an Education and Consultancy IT Management Services player based out of Santiago de Chile with regional presence in Per, Ecuador and Uruguay. ORCI Latam works with CIOs and IT Managers of organizations and helps them integrate their IT strategy with Business strategy. Since its inception in 2010, ORCI Latam has carved a niche for itself in the ITSM space through its thought leadership. ORCI Latam offers, IT consulting and Training services along with Organization Change Management. ORCI Latam offers public ITIL®, ISO/IEC 20000, ISO/IEC 27000 and Cobit® training and customized corporate training throughout Chile and other countries in South America.
