On Demand ITSM Points of Service

• Education
• Mentoring
• Assessments

• Implementation Accelerators
• Interim and Project Resources
• Business justification

Immediate Productivity Gains

To meet the needs of our clients Fox IT has developed a flexible service points program that caters for all of your ITSM requirements.

Using our unique Points of Service System you can instantly expand your Service Management capability for training, mentoring, consultancy and interim services. We also give you access to our ITIL project Accelerators.

By joining the membership program you gain priority on demand access to the full range of services to aid any service and project requirements you have.

Points of Service enables you to pay for what you use against a clearly defined cost structure, the more you spend the more cost effective the services become.

Services Available Through PoS

Business Justification: Establish your business case and return on investment targets.

Assessments: Baseline your people, organisation and processes against best practice.

Education: Trade your Points for all our training courses covering E-learning, Public, Private, Business Simulation and Bespoke courses.

Implementation Accelerators: Deploy our software to accelerate your ITIL implementation and save up to 50% of effort. There are 26 processes in foxPRISM Premium with more to be added in future versions.

Consulting and Mentoring: Membership will give you access to mentoring requests onsite or over the telephone. Assistance and help from our ITSM practice, from Managing Consultants to Subject matter experts.

Interim: Short or long term interim cover for onsite contract positions or Holiday/Sick cover.

ITSM Tool Sets: Ensuring your ITSM Tools’ functionality and implementation are aligned to and support your business and service requirements.